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Please submit the form below, providing us with a brief description of the issue or issues that you are experiencing. Your information is not stored on our website and anything you tell us is confidential.
Once we have received your form, our Administrator will aim to be in contact within two working days. Please ensure to check your spam folder for an email.
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Making a complaint
If you are unhappy with the advice and support you have been given, or you would like to offer some feedback, you can use the SOHAS complaints procedure. Please contact the SOHAS manager on 0114 275 5760 or email nick.pearson@sohas.co.uk with details of your complaint. The SOHAS manager will get in contact with you to discuss the issues raised in your complaint.
If you are unhappy with the way the SOHAS manager has dealt with your complaint, you can contact the chair of the trustees who will review the way your complaint has been dealt with. Ring 0114 275 5760 and ask to speak to the SOHAS administrator. You will be contacted by the chair who will review your complaint.